FAN Yiling , ZHANG Jidong , JIA Hao , WU Lingdi , HU Xiaohong , WEN Daxiang
  • Medical Department, Renji Hospital, Shanghai Jiaotong University School of Medicine, Shanghai 200127, P. R. China;
ZHANG Jidong, Email: zhangjidong@renji.com
Artificial intelligence; Intelligent medicine; Intelligent voice; Day surgery
10.7507/1002-0179.201901173
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Objective To explore the application of artificial intelligence in postoperative follow-up of day surgery patients, so as to establish an intelligent medical framework, promote the intelligent process of hospitals, and improve the management level of day surgery.Methods The artificial intelligence phonetic system was carried out by the Day Surgery Center, Renji Hospital, Shanghai Jiaotong University School of Medicine on June 1st, 2018. Through the system, the artificial intelligence voice system based on speech and semantic recognition technology was adopted to connect the data of the information center in the hospital to carry out postoperative follow-up of day surgery patients. We selected the 2 245 patients followed up by the artificial intelligence phonetic system from June 1st to November 30th 2018 (the AI follow-up group) and the 2 576 patients followed up by the traditional manual method from January 2nd to May 31st 2018 (the manual follow-up group), to compare the telephone connection rate, information collection rate, and call duration between them.Results There was no statistically significant difference in telephone connection rate (85.70% vs. 86.68%) or information collection rate (98.86% vs. 98.48%) between the AI follow-up group and the manual follow-up group (P>0.05); but there was a statistically significant difference in call duration between the AI follow-up group and the manual follow-up group [(165.48±43.28) vs. (135.37±36.31) seconds, P<0.05], and the AI follow-up group had a longer call duration.Conclusions The application of artificial intelligence phonetic system in surgery has a good performance in call connection rate and information collection integrity. It plays an active role in improving efficiency, extending medical services and strengthening medical safety in the management of day surgery.

Citation： FAN Yiling, ZHANG Jidong, JIA Hao, WU Lingdi, HU Xiaohong, WEN Daxiang. Application of artificial intelligence phonetic system in postoperative follow-up of day surgery patients. West China Medical Journal, 2019, 34(2): 164-167. doi: 10.7507/1002-0179.201901173 Copy

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